Thank you for contacting Customer Service at PopCultureSpot! The quickest way to contact us is to click on the Message Us icon at the lower right of your screen and drop us a line right through Facebook's Messenger!
You can also feel free to drop us at our email address:
***Please note -- (1/31 Update) -- We've been advised that some emails have not been correctly routing to us since our site was upgraded less than two weeks ago. If you have not heard back from us, please send us a line again or drop us a message through Messenger. Our team is working to resolve this IT issue within the next 36 hours.***
Be certain that you include your name, order number, email address, and inquiry. Our staff will work diligently to have a response within one business day.
- If you have a spam folder, please check for our email in that folder as-well. Many emails from various companies become misdirected into spam folders.
- Typical delivery is 2-5 business days, but due to package network provider delays, we are seeing delivery times vary. Please consult your tracking code in your account for your order for the latest guidance on where the package was last scanned at.
Please not that our phone ordering staff does not respond to customer service inquiries and we request that all customer service inquiries are submitted through email.
If you have any general questions, non-specific to any topic or order, we ask that you visit our PopCultureSpot Store FAQ for many of the answers that you're looking for.
We hope to satisfy your customer service needs and by offering you quality service, care, and products for years to come.
Questions before purchasing? Our sales team is available to answer your questions at email@example.com. If you have any questions about our products, please feel free to send us an email.